Friday, August 29, 2014

What Makes a Good Lender?

Have you ever wondered how you could do your job better as a lender? Do you know what brokers are looking for in lenders? If you’re looking for an honest assessment of what makes a good lender, read on.

It’s easy for lenders to appear like they know what they’re doing when they have the most recent technology at their disposal and a wide range of products to promote. While each lender has a niche to build on, what brokers look for in lenders may not be so expected. Mortgage Professional America conducted a survey which consisted of no-holds-barred feedback from loan originators.

Here’s a look at what brokers are concerned about when it comes to working with lenders:

Service

Even more important than price is the level of service that a lender can provide. Brokers agree that service is the first aspect that they consider when choosing a lender to work with. They know what good client service is because they provide it themselves, so it makes sense that they look for professionalism.

Communication

There’s nothing worse than a broker and their clients being left in the dark about the status of a loan that is processing. Communication is vital for lenders so that timelines can be set. When these timelines cannot be met, they need to communicate this ahead of time to avoid any issues.

Thorough underwriting

Lenders should have an underwriting standard so that it is accurate every single time. You don’t want to find a mistake later on down the line that will result in the denial of the loan. It’s best to understand the underwriting rules from the beginning.

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